If the app works through it, get in touch with your router's manufacturer. Try connecting your desktop to the Internet via a mobile hotspot.If the app works with no issues there, try adjusting different network settings and uninstalling any software that might be conflicting with Spotify's connectivity. ![]() Run Windows in Safe Mode with Networking.Remove the entries from your Windows host files - make sure you remove all the entries, not just the Spotify ones. ![]() Check your firewall and antivirus software or apps to make sure Spotify is whitelisted or set as an exception.Perform a clean reinstall of the app following these steps. ![]() In case the issue persists after disabling the firewall or adjusting the proxy settings, here are some troubleshooting steps that may help you fix it: This issue could be caused by individual network set-ups.
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